Effective Date: 12/18/2019
Centauri Systems (“we,” “us,” “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, store, and protect your information. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Contact Information: Name, email address, phone number, mailing address, and IP address.
- Form Submissions: Information provided through contact forms, quote requests, scheduling forms, installation day forms, referral suggestions, and ambassador program sign-ups.
- Site Visit Data: Data collected automatically through cookies, Google Analytics, and tracking pixels.
2. How We Use Your Information
We use the information we collect to:
- Provide customer support.
- Improve our marketing and sales processes.
- Enhance user experience and process improvement.
- Organize and contact leads through our marketing tools.
Your information is not sold or shared with external organizations for their use.
3. Third-Party Tools and Integrations
We use the following third-party tools on our website:
- Google Analytics and Facebook Pixel for tracking and analytics.
- YouCanBook.me for scheduling.
- HeyFlow and GoHighLevel for lead management.
- YouTube for embedded videos.
These tools may collect data directly and are governed by their own privacy policies.
4. Cookies and Tracking Technologies
We use cookies, tracking pixels, and analytics tools for:
- Site functionality.
- Marketing and advertising purposes.
Currently, we do not offer a cookie management tool.
5. Data Storage and Security
Your data is stored on secure cloud servers, utilizing standard protections provided by the service providers. While we take reasonable steps to protect your information, no method of transmission or storage is completely secure.
6. User Rights
You have the right to:
- Request modifications or deletions of your contact information by emailing us at [email protected].
- Opt out of communications by choosing not to submit your information on our forms or by contacting us directly.
7. Legal Compliance
Our services and data practices comply with applicable U.S. laws. We do not knowingly collect information from individuals under 18 years of age.
8. Policy Updates
This Privacy Policy is subject to change. As of now, we do not have a set process for notifying users of updates. Check back regularly for updates to this policy.
9. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact us: